Frequently Asked Questions

NMC Utah FAQ’s

If you are considering applying for a medical cannabis card but aren’t sure if you’d qualify, don’t worry! If your card isn’t approved, there’s no charge for your visit.

We offer house calls for an additional $100 in Utah or Salt Lake County. We also offer an expanded customer service to help with computer intake paperwork and send you a printed card for an additional $50 for new patients, and $30 for renewing patients.

For those in a Skilled Nursing or Assisted Living Facility, a Nursing Manager or Patient Care Coordinator should be designated on applicant address information, not the patient’s room number.

For more information feel free to call us. We’re here to help

What will I need to qualify for a new Utah Med Card?

When you reserve your Lehi or St. George new patient appointment, our confirmation email will contain all the links to complete PRIOR to seeing us.  Please remember that not all conditions qualify. Please review the Utah Qualifying Health Conditions for medical cannabis below, and document any items in bold on your intake form.

Alzheimer’s disease

Chronic Non-Malignant Pain: pain lasting longer than two weeks that is not adequately managed, in the qualified medical provider’s opinion, despite treatment attempts using conventional medications other than opioids or opiates or physical interventions. Please note, most patients in Utah qualify with this category. If you complete your intake form and document current medications and past conventional treatments, medical records are usually not necessary.

Amyotrophic Lateral Sclerosis (ALS)

Persistent Nausea that is not significantly responsive to traditional treatment, except for nausea related to:
pregnancy, cannabis-induced cyclical vomiting syndrome, or cannabinoid hyperemesis syndrome.
Please note, if you seeking a med card for this condition, please let us know who  your gastro-enterologist is on your intake form.

Crohn’s disease or ulcerative colitis

Epilepsy or debilitating seizures

Multiple Sclerosis or persistent and debilitating muscle spasms

Post-Traumatic Stress Disorder (PTSD) that is being treated and monitored by a licensed health therapist (defined here), and that: has been diagnosed by a healthcare provider by the Veterans Administration and documented in the patient’s record; or has been diagnosed or confirmed by evaluation from a psychiatrist, doctorate psychologist, a doctorate licensed clinical social worker, or a psychiatric APRN. Please note, patients qualifying with PTSD must  be seeing a therapist AND provide a note from their Utah therapist stating that you are their patient and that you  present symptoms or a diagnosis of PTSD.


A terminal illness when the patient’s life expectancy is less than six months, or if the individual is receiving hospice care

HIV or acquired immune deficiency syndrome



A rare condition or disease that affects less than 200,000 individuals in the U.S., as defined in federal law, and that is not adequately managed despite treatment attempts

Ok, I’ve come to see you and I will I get my card?

Log back into to make a payment of $15 to the State for the issuance of your med card. Hover over the Tracking Inbox and click ‘Patient’. 

Click on your first name.

Then click on the ‘+new’ button to make your payment. Once you make this payment, your patient status will change to ‘Active Conditional’. 

Your med card  is issued immediately and emailed to you. 

If you don’t see that email,  log back on to 

Hover over the Tracking Inbox and click ‘Patient’. 

Click on your first name,

a blue ‘Print Card’ box should appear at the top left of your screen.

How much medicine can I possess legally under Utah’s medical cannabis program?

113 grams of unprocessed flower, and up to 20 grams of thc in other forms, such as concentrate. These can be possessed at one time.

Will medical cannabis protect me from discrimination from landlords or employers?

No. Landlords can still use it as an excuse to evict you. Private companies can still fire you for testing positive.

What are the restrictions of traveling with my cannabis medicine?

We recommend printing the card and keeping a copy at all times when carrying cannabis medicine. We also recommend carrying medicine in the trunk, along with the original packaging. If you want to put it into another container, just keep the original container with it.

What will a pharmacy require for me to purchase?

You will need your med card and valid state issued ID or Passport. Different pharmacies will have different requirements for your first visit, so visit their website first. A pharmacist will take the time to go over all their products with you to help you choose a good form and dosage. Some may require an appointment be set ahead of time.

When will I need to renew and how does that work?

Patients should renew their card in the 30 days prior to  their med card’s expiration date. Remember to reserve your appointment at when you receive your instruction email from the state 30 days prior to expiration.

Unless a patient requests a shorter card period, patients are certified for a full year. Renewal appointments with your QMP are generally conducted via telehealth. If our in-person availability suits you better, just pick a convenient time to come see us in Lehi or St. George. Renewal visit options start at $99 and the state charges a $15 fee regardless of card time period that can be paid once your appointment is complete. Once you complete both our renewal payment and the $15 EVS payment, your status becomes ‘Renewal Completed’ and there is nothing  left to do on your part. A new card will  be emailed to  you from the state the day AFTER your current card period expires.

What types of Medical Cannabis is allowed?

Smoking marijuana is not allowed in Utah, but patients may purchase a Medical Marijuana device that warms marijuana into a vapor without the use of a flame, delivering marijuana to an individual’s respiratory system (such as a vaporizer or an electric dabbing rig). Although smoking Medical Cannabis is prohibited in Utah, vaping is legal.

Medical Cannabis is available in the following forms under the Utah Medical Cannabis Act:
  • A tablet or capsule
  • Concentrated oil, like cartridges for vaping
  • A liquid suspension
  • Topical or transdermal lotion or cream
  • Sublingual preparation or tincture
  • A gelatinous cube (gummy)
  • Unprocessed cannabis flower
  • Wax or resin

Keep in mind, there may be some experimenting needed to determine the best form and dosage, especially if you have never tried cannabis before. Be patient, cannabis is a special plant and every person’s body chemistry is unique. When determining dosage, you will hear the adage, ‘Start low and go slow’. Using some CBD in conjunction with THC products can help to reduce the risk of getting ‘too high’. Your pharmacists at cannabis dispensaries will help you select an appropriate choice.

What pharmacies are open?

Zion Medicinal

301 S. Main Street

Cedar City, UT 

(435) 244 4485

Bloc St George

1624 S Convention Center Drive

St George, UT 

(435) 216-3400

Bloc South Jordan

10392 S Jordan Gateway

South Jordan, UT

(385) 249-9400

Beehive Pharmacy

1991 S 3600 W 

Salt Lake City, UT 

(385) 212-0088



484 South 1750 West 

Springville, Ut


Deseret Wellness~ Provo

222 North Draper Lane

Provo, UT


Curaleaf~ Lehi

3633 N Thanksgiving Way,

Lehi, UT

(385) 338-8010



2150 Main Street #1,

Logan, Ut



3775 S Wall Ave. 

Ogden, Ut 84405



711 S State St




580 W 100 N,

West Bountiful, UT 

(801) 695-4480

Home Delivery Available       – Go to website to register

Use new patient code: NMC100